Cookie Policy

Understanding Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. This Cookie Policy explains how HarvestGrid uses cookies and similar tracking technologies on our platform.

By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or by using the controls we provide.

Types of Cookies We Use

We use several categories of cookies to provide and improve our services:

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. Without these cookies, services you have requested cannot be provided. Essential cookies cannot be disabled.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and error messages displayed. This information helps us improve website performance and user experience.

Functionality Cookies: These cookies allow our website to remember choices you make and provide enhanced features. They may remember your preferences, language settings, and customization options.

Analytics Cookies: These cookies help us understand user behavior, measure website traffic, and analyze usage patterns. The information collected is aggregated and anonymous, helping us improve our services.

First-Party and Third-Party Cookies

First-party cookies are set directly by HarvestGrid and are used only by us. Third-party cookies are set by external services we use to enhance functionality, such as analytics providers, payment processors, and content delivery networks.

We carefully select third-party services and require them to comply with applicable privacy laws and our data protection standards. Third-party cookies are governed by the respective third-party privacy policies.

Session and Persistent Cookies

Session cookies are temporary and are deleted when you close your browser. They help maintain your session state as you navigate through our platform and are essential for core functionality.

Persistent cookies remain on your device for a set period or until you delete them. They remember your preferences and settings across multiple sessions, providing a more personalized experience.

Specific Cookies We Use

Authentication Cookies: These cookies keep you logged in as you navigate our platform and remember your authentication state. They are essential for account security and session management.

Preference Cookies: These cookies store your settings, such as language preference, display options, and garden dashboard customizations.

Analytics Cookies: We use analytics services to understand how users interact with our platform. These cookies collect information about page visits, time spent on pages, navigation patterns, and feature usage.

Security Cookies: These cookies help detect suspicious activity, prevent fraudulent transactions, and protect against unauthorized access to your account.

Cookie Consent and Management

When you first visit HarvestGrid, you will see a cookie banner requesting your consent for non-essential cookies. You can accept or decline these cookies. Essential cookies will be set regardless of your choice as they are necessary for basic functionality.

Your cookie preferences are stored for 365 days. You can change your preferences at any time by clearing your browser cookies and revisiting our website to make a new selection.

Browser-Based Cookie Controls

Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept only first-party cookies, or delete cookies when you close your browser. However, blocking or deleting cookies may affect website functionality and prevent you from using certain features.

Each browser has different cookie management options. Consult your browser's help documentation for specific instructions on managing cookies in Chrome, Firefox, Safari, Edge, or other browsers.

Web Beacons and Tracking Pixels

In addition to cookies, we may use web beacons and tracking pixels to collect information about user behavior. These are small graphic images embedded in web pages or emails that work with cookies to track page views, email opens, and user interactions.

Web beacons help us understand which content is most engaging and effective, allowing us to improve our communications and platform features.

Local Storage and Similar Technologies

We may use HTML5 local storage and similar technologies to store data locally on your device. This allows us to provide enhanced functionality, such as offline access to certain features and faster page loading times.

You can manage local storage through your browser settings, similar to cookie management. Clearing local storage may affect your experience and require you to reconfigure your preferences.

Mobile Application Tracking

If you use our mobile application, we may collect device identifiers, usage data, and other information through mobile-specific tracking technologies. These help us provide app-specific features, analytics, and personalization.

You can control mobile tracking through your device settings, including disabling advertising identifiers and limiting data collection by installed apps.

Do Not Track Signals

Some browsers support Do Not Track signals, which request that websites not track your browsing activity. Currently, there is no industry consensus on how to respond to Do Not Track signals. We do not alter our data collection practices in response to Do Not Track signals at this time.

You can control tracking through browser settings, cookie preferences, and opt-out mechanisms provided by third-party services.

Cookie Retention Periods

Different cookies have different retention periods:

Session cookies expire when you close your browser. Authentication cookies typically last for 30 days. Preference cookies may be retained for up to 12 months. Analytics cookies generally expire after 24 months. Cookie consent preferences are stored for 365 days.

You can delete cookies at any time through your browser settings, regardless of their expiration date.

Third-Party Analytics Services

We use third-party analytics services to understand user behavior and improve our platform. These services use cookies and other tracking technologies to collect and analyze data. Information collected by third-party analytics is governed by their respective privacy policies.

You may opt out of third-party analytics tracking by adjusting your cookie preferences or using opt-out tools provided by the analytics services.

Impact of Disabling Cookies

While you can disable cookies, doing so may affect your ability to use HarvestGrid. Without cookies, you may not be able to log in, access personalized features, complete transactions, or save your preferences. Some pages may not display correctly, and functionality may be limited.

Essential cookies are necessary for basic functionality and cannot be disabled if you wish to use our platform.

Updates to Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or business practices. We will notify you of material changes by updating the effective date and, where appropriate, providing notice through our platform or via email.

We encourage you to review this Cookie Policy regularly to stay informed about our use of cookies and tracking technologies.

Questions and Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@arvethorn.com
Phone: +81 3-3753-4150
Postal Address: 2 Chome-6-15 Nishikamata, Ota City, Tokyo 144-0051, Japan

We will respond to your inquiry as promptly as possible.